Last Updated: November 22, 2024

Maxwell Profit Consulting, LLC dba The Sticker Fix ("The Sticker Fix," "we," "us," or "our") is committed to protecting your privacy. We provide decorative planning kits and accessories to deliver a unique and enjoyable experience. This Privacy Policy outlines our practices regarding the personal information we collect from users on our website, located at www.thestickerfix.com (the "Site") and the services offered through the Site, any orders that you place, and any online communications you may have with us (collectively, the "Services").

Questions, Concerns, and Reporting Violations
If you have any questions, concerns, or complaints about our Privacy Policy, our data collection or processing practices, or if you want to report any security violations to us, please contact us at info@thestickerfix.com or The Sticker Fix, ATTN: Legal Department, PO Box 6513,  McKinney, TX 75071.

Information Collected
Information You Provide to Us
When you make a purchase or sign up for an account for our Services (an "Account"), you provide us with information such as your name, email address, password, and postal address. You may also provide additional contact information such as a mobile phone number. If you fill out your preferences, we collect information such as your style and personality choices. If you contact us via email, social media, online chat, or our online help center, we will collect your contact information, as well as any other content included in the message, to send you a reply and/or address your request or feedback. When you place an order for the Services or when you order products through the Services, we or our third-party payment processor will collect payment, shipping, including postal address, and billing information to process the transaction. When you post content (text, images, photographs, videos, messages, comments, or any other kind of content) on our Services, the information contained in your posting will be stored on our servers, and other users of the Services will be able to see it if you post it in an area made public, such as comments on our blogs. We retain information on your behalf, such as messages you send (including the content of the message and the recipient data) using your Account. When you participate in one of our surveys, we may collect additional profile information. We may collect the unique device ID number of the mobile device on which you use the App. If you participate in a sweepstakes, contest, or giveaway on our Services, we may ask you for contact information such as your email address and/or home phone number to notify you if you win. We may also ask for first and last names, date of birth, and sometimes postal addresses to verify your identity. In some situations, we may need additional information as part of the entry process, such as a prize selection choice. Participation in sweepstakes, contests, and giveaways is voluntary. We may also collect personal information at other times through our Services as described to you at the point of collection or otherwise with your consent. For online payments, we use the payment services of Wix Payments (https://www.wix.com/payments). We do not process, record, or maintain your complete credit card, debit card, or bank account information. For more information on how payments are handled, or to understand the data security and privacy afforded such information, please refer to Wix Payments' privacy policy.

Information Collected from Third-Party Companies
We may receive information about you from other sources. We may add this information to the information we have already collected from you via our Services to improve and market the Services.
 

Information Collected from Social Networking Sites
The Services allow users to share information with us via social networking sites, such as Facebook, Instagram, Pinterest, X, TikTok, or YoutTube (each an "SNS"). In some cases, you can sign in to the Services using your SNS account information. By sharing your SNS profile, you are allowing us to access some of your SNS information depending on your SNS settings or as allowed by you (such as profile information and profile photo). We may receive that information from your SNS profile, and that information may be imported to the Services. Our Services also allow you to share information via such SNS profiles, such as referral links. You acknowledge and agree that you are solely responsible for your use of SNSs and that it is your responsibility to review the terms of use and privacy policy of the third-party provider of such SNSs. We will not be responsible or liable for: (i) the availability or accuracy of such SNSs; (ii) the content, products, or services on or availability of such SNSs; or (iii) your use of any such SNSs. If you disconnect an SNS account that you have previously connected, the SNS public profile data and SNS-provided email may be retained indefinitely in our active databases.

Information Collected Automatically
Generally
When you use our Services, some information is automatically collected. For example, when you use our Services, your geographic location, how you use the Services, information about the type of device you use, your mobile network information, your Open Device Identification Number ("ODIN"), date/time stamps for your visit, your unique device identifier ("UDID"), and your browser type, operating system, Internet Protocol (IP) address, and domain name are all collected. This information is generally used to help us deliver the most relevant information to you and administer and improve the Services.

Log Files
As is true of most websites, we gather certain information automatically and store it in log files. This information includes IP addresses, browser type, Internet service provider ("ISP"), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information to maintain the security of the Services, analyze trends, administer the Services, track users’ movements around the Services, and gather demographic information about our user base. We may link this automatically collected data to personal information for purposes of fraud prevention and to improve the Services.

Cookies
We, and our third-party partners, may collect information using cookies. Cookies are small data files stored on your hard drive by a website. Among other things, cookies help us improve the Services and your experience. We use cookies to see which areas and features of the Services are popular and to count visits to our Services. We also use cookies to remember your actions and preferences, so you don’t have to re-enter them whenever you visit the Services. Most web browsers are set to accept cookies by default. If you prefer, you can set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of the Services.

Pixel Tags/Web Beacons
We, and our third-party partners, may also collect information using pixel tags (also known as web beacons and clear GIFs). Pixel tags are tiny graphics with a unique identifier, similar in function to cookies, that are used to track the online movements of web users. Unlike cookies, which are stored on a user’s computer hard drive, pixel tags are embedded invisibly on web pages. Pixel tags help us measure the success of our marketing campaigns and compile statistics about usage of the Services, so we can manage our content more effectively.

Analytics Services
We use analytics services to help us understand how users interact with the Services. These services may collect information about your use of the Services, including the time and date of your visit, the pages viewed, your IP address, and your interactions with our Services.
*Use of Your Information

 

Advertising

We work with companies that assist in marketing our services to you on third party websites and apps. These companies may collect information about online activities conducted on a particular computer, browser or device over time and across third-party websites or online services for the purpose of delivering targeted advertising that is likely to be of greater interest to you, whether on our sites or on those sites and apps of third parties. These advertising companies we work with include, but are not limited to, Meta, Pinterest, X, TikTok, Google Ads, and Microsoft Ads. Advertising companies have their own processes for opting out. We also work with affiliate marketing companies, including Impact. To better understand how these companies use your information, please see the privacy policies available on their respective websites.

Use of your Information

We use the information we collect about you as follows:
- To provide, maintain, and improve the Services;
- To process transactions and send you related information, including confirmations and receipts;
- To respond to your comments, questions, and requests, and provide customer service;
- To send you technical notices, updates, security alerts, and support and administrative messages;
- To communicate with you about products, services, surveys, offers, promotions, and events;
- To personalize and improve the Services and provide advertisements, content, or features that match user profiles or interests;
- To monitor and analyze trends, usage, and activities in connection with the Services;
- To facilitate contests, sweepstakes, and promotions, and process and deliver entries and rewards; and
- For compliance purposes, including enforcing our Terms of Service or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency.

Sharing of Your Information
We may share your information as follows:
1. Vendors and Service Providers: We may share your information with vendors and service providers who perform services for us, such as payment processing, order fulfillment, data analysis, email delivery, hosting services, and customer service.
2. Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
3. Legal Requirements: We may disclose your information if we believe in good faith that such disclosure is necessary to comply with applicable law or respond to valid legal processes.
4. With Your Consent: We may share your information when we have your consent to do so.

Your Choices
You have several choices regarding your information:
- Account Information: You may update, correct, or delete your account information at any time by logging into your account.
- Cookies: Most web browsers are set to accept cookies by default. You can set your browser to remove or reject cookies; however, this may affect your ability to use the Services.
- Marketing Communications: You can opt out of receiving promotional emails from us by following the instructions in those emails.
 

Data Security
We take reasonable administrative, physical, and electronic measures designed to protect the information we collect. However, no security system is impenetrable, and we cannot guarantee the security of your information.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice on the Services prior to the change becoming effective. Your continued use of the Services following the posting of changes constitutes your acceptance of such changes.

Contact Us
If you have any questions about this Privacy Policy, please contact us at:

The Sticker Fix  

ATTN: Legal Department
PO Box 6513
McKinney, TX 75071 
info@thestickerfix.com